1. Eligibility for Refund
You are eligible for a refund if:
- You request the refund within 7 days from the date of purchase.
- The item is unused, unopened, and in its original condition.
- The product is returned in the original packaging (if applicable).

Note: Certain items, such as digital downloads or customized products, may not be eligible for a refund unless they are defective or damaged upon arrival. Please check product details for specific exclusions.

2. How to Request a Refund
To request a refund, please follow these steps:

1. Contact our customer support team at [Insert Contact Email] or [Insert Contact Phone Number] within 7 days of your purchase.
2. Provide your order number and a brief explanation of why you are requesting a refund.
3. If applicable, return the product to the provided return address (shipping costs may apply).

3. Refund Processing:
Once your refund request is approved, we will process the refund within 7 days. Refunds will be issued to the original payment method used during the purchase. Please note that depending on your payment provider, it may take additional time for the funds to appear in your account.

4. Non-Refundable Items:
The following items are generally non-refundable:
- Digital products or downloadable content
- Customized or personalized items (unless defective or damaged)
- Sale or clearance items (unless defective)

5. Shipping Costs:
Shipping costs are non-refundable. If you are requesting a refund, you will be responsible for the cost of returning the item unless the item is defective or damaged upon arrival.

6. Damaged or Defective Products:
If you receive a damaged or defective product, please contact our customer support team immediately. We will assist you with a return, replacement, or refund as appropriate.